Ouvora Social — Data Deletion Instructions
Last updated: 11 October 2026
This page explains how to disconnect Facebook or Instagram from Ouvora Social and request deletion of data held by Ouvora in connection with that integration.
1. Disconnect your Meta account
Sign in to the Facebook account you used to connect Ouvora. In your Facebook settings, check the connected apps and business integrations, select the Ouvora integration and follow the option to remove its access. You can also check your Facebook Apps and Websites settings.
If you cannot find the integration or need help disconnecting it, email hello@goouvora.com. You can request deletion even if you can no longer access your Ouvora or Meta account.
Removing access and asking us to delete data already held by Ouvora are separate steps. To request deletion, contact us as described below.
2. Request deletion of your integration data
Email hello@goouvora.com with the subject Ouvora Social data deletion request.
To help us locate the right connection, please include:
- Your name and the email address associated with your Ouvora account, if you have one.
- Your business or Ouvora workspace name.
- The name or link of the Facebook Page or Instagram account concerned.
- Whether you want us to disconnect the integration, delete the associated data held by Ouvora, or both.
If you do not have all these details, send what you can and we will help identify the relevant data. Please do not send passwords, access tokens or verification codes.
3. What happens next
We will acknowledge your request. Where necessary, we may ask for proportionate information to verify your identity or your authority to act for the connected business before removing its data.
We will review and action the request for the relevant Facebook or Instagram integration data held by Ouvora. Depending on what was connected and stored, this may include connection credentials, account or Page identifiers and data obtained through the integration.
We will confirm by email when the request has been completed. If any information needs to be retained for a legal obligation or another lawful reason, we will explain what is retained, why and for how long. For more information about how we handle personal data, please read our Privacy Policy.
4. What this request covers
These instructions concern data held by Ouvora in connection with Facebook and Instagram. Deleting that data does not delete your Facebook or Instagram account, your Page, or posts and other content already published on Meta. You can manage or delete that content directly on the relevant platform.
Disconnecting a social integration does not automatically close your Ouvora account or cancel your subscription. If you also want to close your Ouvora account or request deletion of other personal data, tell us in your email so we can address that separately.
Contact Ouvora
For help with any of these steps, contact Ouvora Ltd at hello@goouvora.com.